We live in an age where everything can be replaced through an app on a handheld device. So, how can physical stores compete with these easier, cheaper, and more convenient digital replacements? They can tap into other human desires, such as the need for sensory stimulation, belonging to a community, and participating in cultural celebrations. For the last three decades, Kevin Ervin Kelley—an experience designer and author of IRREPLACEABLE—has been helping retailers compete on dimensions other than price, variety, and convenience. During this provocative presentation, he will outline the key principles, tools, and techniques he and his team deploy to help retailers deliver store experiences that are irreplaceable.

Learn more and register here.

Economic development is constantly evolving. Keeping up with the latest challenges and opportunities is essential for staying relevant and effective. Join Kevin Kelley for his keynote speech and reshape your outlook on the Region's future and your role in it.

ED411 is where ideas flourish and partnerships grow. Learn more and join the conversation here!

The NGA Show is the only show created exclusively for the grocery industry and brings together a community of independent grocers and the food retail industry to learn, engage, share, network, and innovate.

Join Kevin Kelley for two sessions: "Tech Innovation Summit" (Sunday) and "Shaping the Future of Grocery" (Monday). As a lifelong advocate of bringing people together in prosocial settings, Kevin's expertise is in studying how the environment of a place affects our behavior, perception, and decision-making.

Join us at this exciting event here!